All rugs are numbered and listed upon collection. All rugs are de-haired before washing all part of the service. Rugs are washed/proofed using Nikwax Products for the best results.
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To avoid any shrinkage problems, all rugs are washed on cool wash, and then rugs are line dried or dried in our purpose built drying area. We provide an emergency 24 hours service at no extra cost and if necessary also have rugs that we can lend to our customers at no charge unless the rug is damaged.